Frequently Asked Questions

Can I contact support vie phone or email?

Our phone lines are open Monday to Friday 12pm to 5pm EST. You can also reach us anytime by email and our customer support specialists will get back to you as soon as possible.

How can I cancel my subscription?

You can contact us via our support email [email protected] and phone +44 (7723) 157123 anytime to cancel.
You can also do it yourself by logging into your account, going to Subscriptions (located on the top right menu) and click on the 'cancel' button.

I'd like a refund. Do you offer a refund policy?

You may request a refund if you are not 100% satisfied with our service. You have up to 30 days from the day of signing up to do so. You will receive your initial payment back in full. If the 30 days pass and the subscription has renewed, you are no longer eligible to request a refund. Please note that if you cancel your subscription through the consumer account online, then a refund will not be issued. For any further assistance or to request a refund, give a call at +44 (1621) 736841 to talk with a live representative.

How do i reset my password?

To reset your password just contact our support team at [email protected] and they will do it for you. Contact Us Anytime

Call Us

+44 (1621) 736841

Email Support

[email protected]